Softech & Associates, Inc.

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    Installation/Implementation

    Installation, configuration and on-site training of packaged products

    Delivered by experienced and IBM FileNet certified professionals, Softech Implementation Services offers the planning, installation and complete on-site services that ensure your project success. Our comprehensive services assure that you have an expedited deployment ready environment. In addition to providing installation and configuration management services we help our customers understand what is required in terms of ongoing health and maintenance of their systems. In addition we train your key technical staff on basic troubleshooting skills.

    Our implementation process is based on a proven process derived from many years of experience executing successful implementations. In collaboration with your technical team, we will develop a specific implementation delivery schedule which includes a series of predefined tasks clearly delineating the steps and timelines leading to a successful implementation. Any specific customization will be outlined early on. Your staff will be able to work side-by-side with our team, understanding all performed activities and milestones. We provide a complete project timeline and installation checklist to closely track the progress of your installation. We conduct formal training sessions for your staff to ensure a smooth transition.

     
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