Email is the lifeblood of business. Companies are overburdened by the volume of internal and external emails that drives business decisions everyday. Safeguarding the information that is carried out through emails have become of critical importance, and is a high priority for many IT managers and business executives.
Customers that have invested in the FileNet systems have an opportunity to leverage their existing enterprise repository to manage both documents and emails in a unified environment. All incoming emails can be filtered so business critical emails and their attachments are categorized, stored and secured in the FileNet system. An organization can define simple rules to store emails in customer, claim, loan, etc. folders or can define more complex rules to categorize emails based on content. Internal users can easily add emails (along with any attachments) from their email applications. Users can decide if attachments should be stored as separate documents or included along with the email text as one document. Using FileNet's record retention capabilities, organizations can specify archival and dispositions rules for their emails similar to their paper-based and other electronic documents.
Softech's email management solution makes it possible to collect, organize, retain and retrieve email messages and their attachments. Centralized and consolidated email and document management system makes it easy for users to find "all" related information in one place. Organizations will be able to address their regulatory requirements for management, storage and archival of business correspondences by leveraging their existing investments in the FileNet products.
